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MILE[21]

TERMS OF USE

Last updated: January 1, 2025

Welcome to Mile 21. These Terms of Use ("Terms") govern your access to and use of the Mile 21 website located at mile21.com (the "Site") and the purchase of products from Mile 21 Labs ("Mile 21," "we," "us," or "our").

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. ELIGIBILITY

You must be at least 18 years old to use this Site and purchase our products. By using the Site, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

2. ACCOUNT REGISTRATION

To make purchases, you may need to create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information
  • Accept responsibility for all activity under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

3. PRODUCTS AND ORDERS

Product Information

We strive to display accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free. Colors may vary based on monitor settings.

Pricing

All prices are listed in US dollars and are subject to change without notice. We reserve the right to correct pricing errors and cancel orders placed at incorrect prices.

Order Acceptance

Your order is an offer to purchase. We reserve the right to accept or decline any order for any reason, including product availability, suspected fraud, or errors in product information or pricing.

Payment

We accept major credit cards and other payment methods as displayed at checkout. By providing payment information, you represent that you are authorized to use the payment method. All payments are processed securely through our third-party payment processor.

4. SHIPPING AND DELIVERY

Shipping times and costs are estimates only. We are not responsible for delays caused by carriers, customs, weather, or other factors outside our control. Risk of loss passes to you upon delivery to the carrier.

For complete shipping information, please see our Shipping & Delivery page.

5. RETURNS AND REFUNDS

We offer a 30-day money-back guarantee on our products. For complete details on our return policy, please see our Returns & Refunds page.

6. PRODUCT DISCLAIMERS

Important Notice

These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Our products are dietary supplements intended for use by healthy adults. You should consult with a healthcare professional before using any dietary supplement, especially if you:

  • Are pregnant, nursing, or trying to become pregnant
  • Have a medical condition
  • Are taking prescription or over-the-counter medications
  • Have allergies or sensitivities to any ingredients

Individual results may vary. Do not exceed recommended serving sizes.

7. INTELLECTUAL PROPERTY

All content on this Site—including text, graphics, logos, images, product descriptions, and software—is the property of Mile 21 Labs or its content suppliers and is protected by intellectual property laws.

You may not:

  • Copy, reproduce, or distribute our content without permission
  • Modify or create derivative works from our content
  • Use our trademarks without written authorization
  • Use our content for commercial purposes without our consent

8. USER CONDUCT

When using our Site, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Submit false or misleading information
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use automated systems (bots, scrapers) to access the Site without permission
  • Interfere with or disrupt the Site's operation
  • Engage in any activity that could damage our reputation or business

9. DISCLAIMER OF WARRANTIES

THE SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MILE 21 LABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

11. INDEMNIFICATION

You agree to indemnify and hold harmless Mile 21 Labs, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including attorneys' fees) arising from your use of the Site, violation of these Terms, or infringement of any rights of a third party.

12. GOVERNING LAW AND DISPUTES

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be resolved in the state or federal courts located in Travis County, Texas.

13. CHANGES TO TERMS

We may modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Site after changes are posted constitutes acceptance of the modified Terms.

14. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. CONTACT US

If you have questions about these Terms, please contact us at:

Mile 21 Labs

Email: legal@mile21.com

Austin, TX 78701

United States